{"id":10775,"date":"2024-02-07T15:30:12","date_gmt":"2024-02-07T15:30:12","guid":{"rendered":"https:\/\/gsalarma.ca\/?page_id=10775"},"modified":"2025-07-31T20:29:53","modified_gmt":"2025-07-31T20:29:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gsalarma.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p>We are committed to respecting the privacy of the personal information we collect. The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of the information you provide to us. By using this Web site, you agree to the terms of our Privacy Policy. If you have any questions, you can contact Fran\u00e7ois Lacombe, Sales and Operations Director and Chief Privacy Officer, at\u00a0<a href=\"mailto:confidentialite@gsalarma.ca\">confidentialite@gsalarma.ca<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Scope<\/strong><\/p>\n<p>This Privacy Policy applies to personal customer information collected or used by Groupe S\u00e9curit\u00e9 Alarma or its partners. The policy applies to all information that Groupe S\u00e9curit\u00e9 Alarma collects when you interact with Groupe S\u00e9curit\u00e9 Alarma , for example when you visit our website\u00a0<a href=\"https:\/\/gsalarma.ca\/\">www.gsalarma.ca<\/a>, when you use products or services offered by Groupe S\u00e9curit\u00e9 Alarma, when you purchase Groupe S\u00e9curit\u00e9 Alarma products or services, when you subscribe to newsletters, when you contact customer service and when you interact with Groupe S\u00e9curit\u00e9 Alarma as a corporate customer, supplier or business partner, etc. This policy covers all online and offline collection of any type of personal information.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Collections of personal information<\/strong><\/p>\n<p>We collect information when you register on our website via the order form. This includes, but is not limited to, name, postal address, telephone number, e-mail address and bank details.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Reasons for collecting your personal information<\/strong><\/p>\n<ul>\n<li>Online sales of Groupe S\u00e9curit\u00e9 Alarma products and services;<\/li>\n<li>Sending information via newsletters, emails or other sources about Groupe S\u00e9curit\u00e9 Alarma products and services;<\/li>\n<li>Storage of your preferences for future interactions and communications you will receive from Groupe S\u00e9curit\u00e9 Alarma;<\/li>\n<li>Development of products, services and campaigns designed for you and continuous improvement of our customer service and website;<\/li>\n<li>Improvement of our products and services and authorization to keep you informed about Groupe S\u00e9curit\u00e9 Alarma news;<\/li>\n<li>Problem-solving for products and services;<\/li>\n<li>Sending personalized messages, special offers and advertisements that may be of interest to you based on information you have shared with us as well as information collected via cookies. For more information on how we use<strong><em>\u00a0<\/em><\/strong><a href=\"https:\/\/gsalarma.ca\/en\/cookies\/\"><strong><em>cookies<\/em><\/strong><\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>In the event of interactions with Groupe S\u00e9curit\u00e9 Alarma on behalf of a corporate customer, supplier or business partner<\/strong>:<\/p>\n<ul>\n<li>Customer relationship management;<\/li>\n<li>Easier access to information;<\/li>\n<li>Improved communications;<\/li>\n<li>Analysis and understanding of customer interactions;<\/li>\n<li>Implementation of safety programs;<\/li>\n<li>Support for participation in certification programs;<\/li>\n<li>Answers to your questions or requests about a product or service.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>In addition, we may collect personal information via cookies or similar technologies, including:<\/strong><\/p>\n<ul>\n<li>ID of your cookies;<\/li>\n<li>Your Web browser and device;<\/li>\n<li>Your approximate geographical location;<\/li>\n<li>Pages viewed on our website and scrolling;<\/li>\n<li>Outgoing clicks;<\/li>\n<li>Interaction with forms.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>When you interact with Groupe S\u00e9curit\u00e9 Alarma on behalf of an Groupe S\u00e9curit\u00e9 Alarma customer, supplier or business partner, we may collect information, including the following\u00a0:<\/strong><\/p>\n<ul>\n<li>Your name;<\/li>\n<li>Your e-mail address;<\/li>\n<li>Your phone number;<\/li>\n<li>Your business address;<\/li>\n<li>The name and address of the company you work for.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Forms\u00a0:<\/strong><\/p>\n<p>Your personal information is collected on our website through the following forms:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Order forms\u00a0<\/strong><\/p>\n<p>We use the information collected for the following purposes:<\/p>\n<ul>\n<li>Order tracking;<\/li>\n<li>Information \/ Promotional offers;<\/li>\n<li>Statistics;<\/li>\n<li>Contact.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Interactivity:<\/strong><\/p>\n<p>Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:<\/p>\n<p>Comments<\/p>\n<p>Correspondence<\/p>\n<p>We use the information collected for the following purposes:<\/p>\n<ul>\n<li>Information \/ Promotional offers;<\/li>\n<li>Statistics;<\/li>\n<li>Contact.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Interactivity forms\u00a0detailed:<\/strong><\/p>\n<ul>\n<li>Communications with Groupe S\u00e9curit\u00e9 Alarma. This information may relate to a product or service and may include the content of your questions or requests;<\/li>\n<li>Contact an Groupe S\u00e9curit\u00e9 Alarma customer service representative by e-mail, telephone or mail;<\/li>\n<li>Order a product or service from Groupe S\u00e9curit\u00e9 Alarma;<\/li>\n<li>Participation in a promotion, game or contest;<\/li>\n<li>Participation in a social network activity related to a Groupe S\u00e9curit\u00e9 Alarma promotion, e.g., clicking on \u201cLike\u201d or \u201cShare\u201d;<\/li>\n<li>Request to receive messages on your phone\/mobile device;<\/li>\n<li>Send us a completed reply card, supplied with your Groupe S\u00e9curit\u00e9 Alarma product;<\/li>\n<li>Voluntary participation in product tests or surveys;<\/li>\n<li>When using Groupe S\u00e9curit\u00e9 Alarma connected services or applications, you may be asked to declare whether or not you wish to share information with Groupe S\u00e9curit\u00e9 Alarma, e.g., share information about your usage or location;<\/li>\n<li>Information via\u00a0<a href=\"https:\/\/gsalarma.ca\/en\/cookies\/\"><strong><em>cookies<\/em><\/strong><\/a><strong>\u00a0<\/strong>placed on your computer or mobile device when you visit our website;<\/li>\n<li>Listening to social networks: Groupe S\u00e9curit\u00e9 Alarma may search the Internet for relevant, publicly available content and use it to improve its products or services, solve consumer-related problems and provide targeted marketing.<\/li>\n<\/ul>\n<p>When you interact with Groupe S\u00e9curit\u00e9 Alarma as a customer, supplier or business partner:<\/p>\n<ul>\n<li>Recording purchases;<\/li>\n<li>Provision of services to Groupe S\u00e9curit\u00e9 Alarma;<\/li>\n<li>Communication with Groupe S\u00e9curit\u00e9 Alarma;<\/li>\n<li>Partnership development;<\/li>\n<li>Access to Groupe S\u00e9curit\u00e9 Alarma systems or installations;<\/li>\n<li>Participation in trade fairs, events and promotions;<\/li>\n<li>Voluntary participation in tests or surveys;<\/li>\n<li>Call recording: Groupe S\u00e9curit\u00e9 Alarma may record your telephone communications with us for training, quality improvement and compliance purposes.<\/li>\n<\/ul>\n<p><strong>Sharing personal information<\/strong><\/p>\n<p>We may share your personal information with third-party service providers to help us provide our services and with emergency partners, solely in connection with the support services we provide, without excluding other service providers, business partners and other third parties, in compliance with applicable legislation. When these third parties are located outside Quebec, we ensure that your information is adequately protected by conducting a privacy impact assessment.<\/p>\n<p>Groupe S\u00e9curit\u00e9 Alarma may sell you a product or offer you a service as part of a joint marketing initiative with another company (business partner). The agreements with these business partners contain provisions that limit the purposes for which your personal information may be used and disclosed and that require your personal information to be adequately protected. We will inform you of the existence of this business relationship and the identity of these companies before processing your information in connection with these joint marketing initiatives.<\/p>\n<p>Groupe S\u00e9curit\u00e9 Alarma may also disclose your information to other companies such as information technology and communications providers, testing companies, information management support partners and other parties with whom Groupe S\u00e9curit\u00e9 Alarma has the necessary relationship to provide its services.<\/p>\n<p>When you interact with Groupe S\u00e9curit\u00e9 Alarma as a corporate customer, supplier or business partner, Groupe S\u00e9curit\u00e9 Alarma may disclose your personal information contained in reports and other materials provided by you and\/or your company in connection with your relationship with another business partner and\/or supplier.<\/p>\n<p>If the law requires us to obtain your consent or if we consider that your consent is required, we will ask for your consent before sharing your personal information.<\/p>\n<p>Groupe S\u00e9curit\u00e9 Alarma will only disclose your personal information in accordance with this Privacy Policy or when required by law.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Your rights\u00a0<\/strong><\/p>\n<p>Once you have provided us with your personal information, you have a reasonable right of access to that information so that you can update, amend or delete it if legally possible. To do so, you can visit the Groupe S\u00e9curit\u00e9 Alarma Privacy Policy website at the email address\u00a0<a href=\"mailto:confidentialite@gsalarma.ca\">confidentialite@gsalarma.ca<\/a>\u00a0where you can thus exercise your rights.<\/p>\n<p>You also have the option of unsubscribing from the commercial messages we send you. We encourage you to keep your personal information and settings complete and up-to-date.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Your preferences<\/strong><\/p>\n<p>If you don\u2019t want to receive offers or personalized information from us, you can let us know by selecting \u201cunsubscribe\u201d in the emails you receive or by notifying us at\u00a0<a href=\"mailto:confidentialite@gsalarma.ca\">confidentialite@gsalarma.ca<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cookies<\/strong><\/p>\n<p>You can accept all\u00a0<a href=\"https:\/\/gsalarma.ca\/en\/cookies\/\"><strong><em>cookies<\/em><\/strong><\/a>\u00a0or only some. If you disable our cookies in your browser settings, you may notice that some sections of our websites will no longer be able to function.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Safety<\/strong><\/p>\n<p>We take the protection of the personal information you entrust to Groupe S\u00e9curit\u00e9 Alarma seriously and use appropriate measures to protect this information from loss, unauthorized access, disclosure, alteration or destruction. Groupe S\u00e9curit\u00e9 Alarma uses a variety of security technologies and organizational procedures to protect your personal information. In particular, we implement access controls, use firewalls and secure servers, and encrypt certain types of data, including financial information and other sensitive data. Information is retained only for as long as necessary for the purposes for which it was collected, unless a longer period is required or permitted by law. When information is no longer needed, we destroy it securely.<\/p>\n<p>In the event of a privacy incident involving a serious risk of harm, we will notify the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec (Quebec&#8217;s access to information commission) and any affected individuals without delay. An incident log is maintained in accordance with the Law.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Changes to the privacy policy<\/strong><\/p>\n<p>Our products and services are constantly evolving. As a result, changes may be made to this Privacy Policy from time to time, and we will post any changes on our website.<\/p>\n<p>We will post a notice on our privacy policy information page to notify you of any material changes to this policy and the last date we updated it. We invite you to consult this page regularly to keep abreast of the most recent version.<\/p>\n<p>Changes to the privacy policy will take effect as soon as they are published. If you do not agree to these changes, you will need to change your preferences. Otherwise, by continuing to access our Web site or use our services after such changes become effective, you will be deemed to accept the modified Privacy Policy.<\/p>\n<p><em>Last update : July 24th, 2025<\/em><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] We are committed to respecting the privacy of the personal information we collect. The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of the information you provide to us. By using this Web site, you agree to the terms of our Privacy Policy. If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10775","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/pages\/10775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/comments?post=10775"}],"version-history":[{"count":16,"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/pages\/10775\/revisions"}],"predecessor-version":[{"id":10879,"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/pages\/10775\/revisions\/10879"}],"wp:attachment":[{"href":"https:\/\/gsalarma.ca\/en\/wp-json\/wp\/v2\/media?parent=10775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}